All that’s needed is a working internet connection to the computer we’ll be working with. Our remote support software provides secure access for our engineer only, and only when you allow it. No software is left on your computer once the remote session has ended. You will be on the phone with our engineer and will be able to see everything he does as he carries out the repair. If at any time you’re not totally happy you can disconnect the session.
Please call us on the numbers above to arrange a support call. Support calls are charged at £40 per session.
